RLH Corporation Launches Hello Rewards App for Over 1,100 Hotels
Another unique feature, guests will have text capabilities for select properties with the ability to communicate directly to hotel staff during any phase of the stay, including before and after visiting the hotel. Additionally, guests can check in through the app at all
“We built the Hello Rewards App with the modern traveler in mind,” said RLH Corporation SVP and Chief Information Officer
To ensure a seamless travel experience for hotel guests, the Hello Rewards App is in sync with interactive screens, powered by InfoGlass, in select hotel lobbies, allowing guests to search and discover the local area in the lobby then take it with them on the go through the app.
Guests enrolled in Hello Rewards, the company’s innovative guest recognition program, have an elevated customized experience with access to their account and stay credits in real time. All users will also have access to curated local recommendations to enhance their travel experience.
"Travelers can communicate with the hotel how and when they want, whether before, during or post their stay," added Edwards. “It's all about putting our guests in control. On site, the app can alert hotel staff of guest preferences, ensuring an individualized special visit at each hotel."
The enhanced Hello Rewards App can be downloaded from the Apple AppStore and Google Play. To learn more about franchising with
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Source: RLHC (Red Lion Hotels Corporation